Information We Collect

We may collect and process the following data about you:

Information You Provide

• Personal Information: Name, email address, phone number, and address and any personal benefits which you may be receiving from the UK’s government.

Information We Collect Automatically

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our Website.

Information from Third Parties

• Analytics Providers: Google Analytics and other analytics providers.
• Advertising Networks: Information to provide relevant advertising.

How We Use Your Information

We use the information held about you in the following ways:

To Provide Our Services

• To deliver and install heating solutions.
• To provide customer support.

To Improve Our Website

• To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• To improve our Website to ensure that content is presented in the most effective manner for you and for your computer.

Marketing and Communications

• To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.
• To notify you about changes to our service.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us clear consent for us to process your personal data for a specific purpose.
• Contract: Where our use of your personal data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Where we need to use your personal data to comply with our legal obligations.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Contractors and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• Legal Obligations: If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Go Warm Heating Solutions Limited, our customers, or others.

Data Security

We have implemented measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.

Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Erasure: You have the right to request that we delete your personal data.
• Restriction: You have the right to request the restriction of processing of your personal data.
• Data Portability: You have the right to request the transfer of your personal data to another party.
• Objection: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@gowarmheating.co.uk.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our Website. You are advised to review this privacy policy periodically for any changes.

Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What Are Cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website or make use of e-commerce functionalities.

• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users find what they are looking for easily.

• Functionality Cookies: These cookies are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

• Targeting Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may affect your user experience and some parts of our Website may no longer be fully accessible.

• Browser Controls: Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

• Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Website may not process or respond to “DNT” signals.

Changes to Our Cookie Policy

We may update our Cookie Policy from time to time to reflect any changes in technology or legislation affecting the way we use cookies. Any updates or changes that may affect how we use cookies or how you as a user can manage cookies will appear on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Go Warm Heating Solutions Limited
Email: info@gowarmheating.co.uk
Address: 246-250 Romford Road, Stratford, London, E7 9HZ

By using our Website, you consent to our privacy policy.